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Change Management

The Health Systems Strengthening Programme (HSSP) takes a people-centred approach to change management. This approach recognises that sustainable transformation in healthcare depends not only on systems and infrastructure, but on the engagement, readiness, and resilience of the people who operate within them.

This portfolio focuses on developing a structured framework that promotes strong governance, clear communication, and active collaboration across teams in the Regional Health Authorities with pilot sites, and persons at various levels in the Ministry of Health and Wellness.

Through continuous stakeholder engagement and a network of change agents, the programme addresses key challenges within the public health system, including change fatigue, resistance stemming from past incomplete initiatives, and gaps in workforce planning and capacity. The approach emphasises practical, locally relevant solutions, supported by strong leadership and ongoing monitoring of stakeholder engagement, feedback, and adoption.

Ultimately, HSSP’s change management strategy is designed to build trust and embed a culture of ownership and continuous improvement. By empowering healthcare professionals and supporting organisational readiness, the programme aims to deliver transformation that lasts even after the HSSP is completed.

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