The Chronic Care Model (CCM) is an organisational framework for improving the care and management of chronic illnesses through interventions at the patient, provider and system levels.

It links informed patients with prepared and proactive health care workers and is composed of six principal components. They include organisational support, clinical information systems, delivery system design, decision, support, self-management support, and community resources.

Under the Health Systems Strengthening Programme, Jamaica is pursuing a CCM with improved access to strengthened and integrated primary and hospital services networks that provide more efficient and higher quality care.